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We encourage you to provide feedback when using Minitap products. Your bug reports and feature suggestions help shape the future of our tools.

How to Provide Feedback

We use different platforms depending on the product:
  • Mobile Use SDK - Open source, report issues directly on GitHub
  • Pilot Extension - Use Featurebase to report bugs and suggest features

What to Include in Bug Reports

When reporting a bug, please include:
  1. Session ID - Helps us debug your issue quickly (see below)
  2. Description - What happened vs. what you expected
  3. Steps to reproduce - How can we recreate the issue?
  4. Environment - OS, Python version, device type (Android/iOS)
  5. Error messages - Any error logs or stack traces
  6. Screenshots/recordings - Visual evidence if applicable

How to Get Your Session ID

When you have anonymous tracking enabled and an error occurs, a Session ID is displayed in the error output.
Session ID: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
Include this Session ID when reporting issues - it allows us to see exactly what happened and resolve your problem faster.

Feature Suggestions

When suggesting a feature:
  1. Describe the problem - What are you trying to accomplish?
  2. Propose a solution - How do you envision this working?
  3. Explain the value - Why would this be useful for others?

Community Discussion

Join our Discord community to discuss ideas, get help, and connect with other users:

Discord Community

Join the conversation and get support from the community

Contact Us

For private inquiries or partnership opportunities, reach out to us directly: